Phoenix, AZ, USA
Dragonfly Strategists is a hospitality service and advisory firm that incorporates all commercial, IT strategies, and operations. Our team is competent in all commercial and operational disciplines of the industry. Through our holistic approach, we will partner with our clients to identify Key Performance Indicators and practices to drive revenue growth to the bottom line.
Dragonfly has experienced resources and expertise to assess portfolio P&Ls, and recommend and implement technology along with a process and culture that will make the guest experience exceptional at your hotel. Our functional approach works with our clients on technology and processes that will create the optimal experience along with the most cost-effective solution to the operation.
The guest is at the heart of the hospitality industry, making guest journey mapping a critical exercise in our company. Our resources will do a search and selection process, including a tech stack assessment then recommend a unique solution for your specific needs. We will manage implementations including procurement system, POS, PMS, accounting system, guest experience management & communication, RMS, CRS, CRM, SCS, plus more. We have opened many hotels from pre-construction planning to fully operating with the best systems, strategies, and services in the evolving hospitality industry.