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hotelkit – Your operations platform for efficient hotel teams.

hotelkit is a global leader in hotel operations and team collaboration technology, designed to streamline daily workflows and empower staff across all departments. Founded in Salzburg, Austria, hotelkit was created with a clear mission: to help hotel teams communicate effortlessly, collaborate efficiently, and deliver outstanding guest experiences. Today, the platform is trusted by more than 4,000 hotels in over 93 countries, ranging from independent boutique properties to large international hotel groups.

A Centralized Platform for Hotel Operations

Built specifically for the unique needs of the hospitality industry, hotelkit serves as a centralized digital hub that replaces paper checklists, overflowing email inboxes, and fragmented communication tools. The platform enables teams to manage daily tasks, automate preventive maintenance, and simplify housekeeping planning. It also consolidates SOPs, handovers, and internal communication in one intuitive interface. By streamlining operations and increasing transparency, hotelkit helps teams stay aligned, reduce inefficiencies, and focus more time on what matters most: delivering exceptional guest service.

Flexibility and Ease of Use

One of hotelkit’s core strengths lies in its flexibility. The platform adapts to the operational style of each property—whether it’s a family-run boutique hotel, a luxury resort, or a multi-property brand. It supports department-specific workflows for housekeeping, maintenance, and front office while also strengthening cross-departmental coordination. With mobile accessibility, multilingual capabilities, and a familiar social-media-inspired interface, hotelkit ensures quick onboarding and high engagement among team members.

Sustainability and Data-Driven Insights

hotelkit also contributes to sustainable hotel operations by reducing paper usage and enabling structured, trackable processes. Through real-time reporting and data-driven insights, hoteliers can identify bottlenecks, optimize labor resources, and continuously improve operational quality. These insights help hotels operate more efficiently while maintaining high service standards.

A Partner in Operational Excellence

More than just a software provider, hotelkit positions itself as a partner in operational excellence. The company works closely with each property to ensure smooth onboarding, tailored configuration, and continuous support. As the hospitality industry evolves, hotelkit remains committed to driving innovation, strengthening workplace culture, and empowering teams to create remarkable guest experiences every day.

Streamlined housekeeping workflows for consistently exceptional rooms.

Real-time communication that keeps every department connected.

Efficiency that empowers your team — and elevates every guest stay.

Built on boutique hotel experience. Perfected for today’s teams.

"hotelkit empowers our client’s teams to communicate effortlessly and operate more efficiently every day."

Marius Donhauser, Co-Founder & CEO

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* Special rates available for members