Imagine you’re standing in a hotel lobby. Gentle scents float in the air. Calming music lingers in the background. Beautiful artwork lines the walls. On the surface, these aspects of the hotel experience may seem commonplace. However, they are far from accidental. In fact, it is this type of multisensory branding that is essential to […]
An overview of the U.S. hospitality market The boutique sector is looking more promising than ever. Examining the facts and figures during her session at the Boutique Lifestyle Digital Summit by BLLA, Vail Ross, SVP of Global Business Development & Marketing at STR, showed just how much of an economic uptick BLLA’s boutique audience can […]
The Recovery of the Boutique Hotel Market In “The Global Recovery Outlook” at The Boutique Lifestyle Digital Summit, James Chappell, Global Business Director of Horwath HTL, provided a snapshot of where the travel industry currently stands and where it is headed as we look towards recovery. Chappell discussed specific industry data points and some positive […]
Health & safety experts give their take on the pandemic How safe do you feel when visiting a hotel? How do you know your room is as clean as it’s marketed to be? Now, guests can rest easy thanks to BLLA’s new partnership with Health4Luxury, a health and safety consulting company based in science. Gregory […]
Valuation experts from Pebblebrook Hotel Trust and Hodges Ward Elliot weigh in 2020 has brought so many changes to the hotel industry, and amid this crisis, valuation is more important now than ever. In a fascinating session with Daniel Peek, President, Hotel Group of Hodges Ward Elliott, and Tom Fisher, Executive Vice President & Chief […]
Leaders from andBeyond and Spicers Retreat Weigh In on Loyalty in the Hospitality Industry Loyalty for boutique hotels looks a bit different than that of big brands. How does our niche industry attract guests and keep them coming back again and again? In one of the most informative sessions of the Leadership Track at the […]
Roger Dow of the U.S. Travel Association Speaks to the Boutique Community In a captivating keynote speech at the Boutique Lifestyle Digital Summit by BLLA, Roger Dow, President & CEO of the U.S. Travel Association, delivered an update on the current state of the travel industry. Although matters seem bleak right now, he reassured that […]
Boutique hotel experts weigh in on operations In the first live session of the day of the Investment Track at the Boutique Lifestyle Digital Summit by BLLA, Jonathan Falik, Founder & CEO of JF Capital Advisors, interviewed Dan Daley, Chief Operating Officer of Relevant Group, and Dan Flannery, Senior Vice President & Managing Director of […]
Boutique hotel leader, Mark Keiser, mentors the community As part of the Investment Track of BLLA’s Boutique Lifestyle Digital Summit and the “Ask me Anything” Mentorship Circle series, attendees had the exclusive opportunity to hear from CDO of SH Hotels and Resorts: Mark Keiser. Mark proved to be a talented storyteller as he shared about […]
An employee communication platform enables hotel management to gauge employees’ daily stress levels, provide tips to battle burnout, train how to decompress, and recognize people for jobs well done During the Boutique Lifestyle Digital Summit by BLLA, Arianna Huffington, founder and CEO of Thrive Global and founder of The Huffington Post, discussed a critical topic […]
