ST. LOUIS, MO — RBS, a global provider of operator-first hospitality technology, today announced the acquisition of Zeko, an AI-powered guest engagement platform purpose-built for the hotel industry. The acquisition strengthens RBS’s guest experience capabilities as the company continues building an intelligent, unified platform designed to simplify operations and drive revenue across hospitality environments. Zeko’s […]
Hotel & Resort Design South (HRDS) 2026 has opened visitor registration, inviting the global hospitality design industry to the Miami Beach Convention Center on 9 – 10 June. The free-to-attend exhibition and conference is dedicated to the design of hotels, resorts, and private island destinations in the Southern States, Caribbean, and Latin America, offering focused […]
NEW YORK, NY, April 14, 2026 — The Boutique & Luxury Lodging Association (BLLA) has announced the theme for its highly anticipated annual investment gathering: The Third Space Renaissance. The Boutique Hotel Investment Conference, presented in partnership with Convene Hospitality Group and Blank Rome LLP, will take place on June 3, 2026, at Convene 237 […]
New research explores how guilt, wellness and financial tradeoffs influence travel decisions and what it means for hoteliers NEW YORK — New national research from Mower shows that emotions—not just economics—are increasingly shaping Americans’ travel decisions, creating new opportunities for boutique and luxury lifestyle hotels. Titled The Cost of Escape: How Emotions and Economics Shape […]
Hospitality is, at its core, a people business. Service defines the guest experience, and people deliver that service at every touchpoint—placing employees squarely at the center of competitive advantage. In this industry, disengagement is never hidden. It shows up in every interaction. And service quality depends on whether employees understand not only what they are […]
A Partner-Level sponsorship that reflects the undeniable momentum of boutique hospitality as an investment category — June 3, 2026, Convene 237 Park, New York City Register Now NEW YORK, NY, April 6, 2026 — The Boutique & Luxury Lodging Association (BLLA) today announced Blank Rome LLP will serve as a Partner-Level sponsor of its 2026 […]
Portsmouth, New Hampshire — Lark, the premium development and management company encompassing multiple boutique hospitality brands, announces today the onboarding of three senior leaders: Michael Albert (Senior Director of Technology), Chamesha Beniefield (Director of Marketing), and Jesse Souza (Director of Restaurants and Bars). This news follows the recent appointment of Lynsey Kreitzer as Lark’s Executive […]
A landmark partnership with Convene Hospitality Group (CHG) brings the industry’s defining independent hospitality conference to 237 Park in Midtown Manhattan on June 3, 2026, marking a new chapter for an event that has shaped the boutique sector since 2013 Register Now NEW YORK, NY, March 17, 2026 — The Boutique & Luxury Lodging Association […]
Ritz-Carlton Yacht Collection Earns First Five-Star Cruise Ship; Celebrity Snags First Five-Star Restaurant at Sea Atlanta, February 2026 — Forbes Travel Guide (“FTG”)—the only independent, global rating system for luxury hotels, restaurants, spas, and ocean cruises—today unveiled its 2026 Star Awards. See the full list of honorees on ForbesTravelGuide.com. The 68th annual list hits a […]
Salzburg – February 2026 – hotelkit, the collaboration and knowledge platform used by hotel teams worldwide, today announced the launch of hotelkit Knowledge AI, a new 24/7 internal AI assistant designed to make hotel knowledge accessible exactly when it is needed in daily operations. With Knowledge AI, hotelkit builds on its original idea of combining […]