Recognize Hotel VIPs in an Instant with Profile Snapshot by dailypoint

Leading hotel data management and loyalty solution provider, dailypoint, has revolutionized front-desk intelligence with Profile Snapshot that enables hotels to recognize high profile guests in an instant.  The integrated solution for automatic identification takes the check-in process to a new level for VIP guests that is discreet, intelligent, and personalized. 

With Profile Snapshot, front desk managers can instantly recognize special guests and discreet VIPs such as diplomats, royals, celebrities, and business leaders so they may provide the individualized and secure service that is required when serving prominent figures. The new feature enables hotel staff to greet the guest by name and in a context-appropriate manner, to address preferences, or make special arrangements – before the guest says a word. 

“Profile Snapshot provides front office teams the knowledge they need to welcome guests at the highest level – individually, respectfully, and flawlessly. We have leveraged AI to give hotels the information they need while maintaining the guest’s privacy during check-in,” says Dr. Michael Toedt, CEO and founder of dailypoint. “This unique solution is much needed with the extensive amount travel required of prominent figures worldwide.” 

Based on the Central Guest Profile (CGP), the digital heart of the dailypoint platform, the new Profile Snapshot feature uses Artificial Intelligence (AI) to generate an individualized guest profile “snapshot” from millions of data points. The guest profile is automatically displayed to reception staff at check-in a highly private manner with relevant information for personal guest service. All dailypoint products meet the world’s highest privacy guidelines and are GDPR-compliant.  

Profile Snapshot seamlessly integrates into the existing dailypoint platform and is based on the highest standards in data protection, transparency, and technological excellence. 

About dailypoint™ – Software made by Toedt, Dr. Selk & Coll. GmbH

dailypoint™ is the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile. In 350 steps, the data is processed and enriched by means of artificial intelligence (AI) to create a guest profile never seen before. The cloud-based SAAS solution consists of 16 modules and is complemented by the dailypoint™ Marketplace with more than 180 solution partners. dailypoint™ not only offers measurable marketing, but also covers the entire customer journey and thus supports all departments within a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR. dailypoint™ is headquartered in Munich, Germany and is sold and supported worldwide directly or through its distribution partners D-EDGE and XNProtel.

Further information: www.dailypoint.com