Shaping Luxury Hospitality

Podcast episode with Arnaud Zannier

Episode Summary:

In this engaging episode of The Unfamiliar Shift, Ariela Kiradjian dives deep into the world of boutique hospitality with the illustrious Arnaud Zannier, the Founder of Zannier Hotels. Known for their unique luxury hotel experiences worldwide, from Cambodia to Namibia, Zannier Hotels stand out with their emphasis on simplicity, authenticity, and respect for local heritage. Arnaud shares his journey from humble beginnings to creating some of the most serene hotel experiences globally, his unique sustainability approach, and future plans for Zannier Hotels.

Where to Listen:

Apple

Spotify

Guest:

Arnaud Zannier, Founder, Zannier Hotels

Episode Timestamps:

[1:55] Ariela Kiradjian’s introduction to Arnaud Zannier and initial conversation about Zannier Hotels.
[2:23] Arnaud Zannier discusses the origin and concept of his boutique hotel collection.
[3:38] Discussion on the growth of Zannier Hotels and the influence of celebrity guests.
[7:04] Arnaud explains the uniqueness of Zannier Hotels and their approach to the hospitality industry.
[13:37] Insights into the management of hotels and private estates by Zannier.
[16:58]Arnaud Zannier shares lessons learned from opening his first property and the importance of unique experiences in hospitality.
[21:11] Insights on boutique hotel operations, guest interaction, and the significance of local community engagement.
[27:40]Arnaud Zannier talks about his transition from the fashion industry to hospitality and the lessons learned.

Key Discussion Points:

Background and Vision of Zannier Hotels:

• Arnaud Zannier’s philosophy and the creation of a distinctive luxury brand.
• The importance of providing immersive experiences with a humble and honest luxury approach.
• The growth and success of Zannier Hotels in the international market.
  

Expansion and Sustainability:

• Discussion on property expansion, including private estates (Zannier Private Estate).
• The role of sustainability and community engagement in hotel operations.
• Future projects and management contracts for expanding the brand reach.
  

Operational Insights and Challenges:

• The importance of a people-first approach in hospitality.
• Lessons learned from transitioning from fashion to hospitality.
• The challenges of managing hotels across different continents and cultures.
  

Guest Interaction and Experiences:

• Arnaud’s perspective on guest services and creating memorable experiences.
• Incorporating local cultures and communities into the hospitality experience.
• The significance of regeneration in travel and hospitality.
  

Looking Ahead:

• Future endeavors and growth plans for Zannier Hotels.
• The long-term vision and commitment to maintaining the brand’s integrity and uniqueness.

Closing Thoughts:

Arnaud’s journey with Zannier Hotels highlights the importance of innovation, authenticity, and a deep respect for local cultures in creating successful boutique hospitality experiences. His insights provide valuable lessons for aspiring hoteliers and travel enthusiasts alike.

Season 2 is sponsored by Solonis, the property management system designed for hotels. Solonis is also a premier partner member of BLLA.