Sincerely, BLLA

The source of relevant articles for the global boutique hospitality world.

Sincerely, BLLA

The Comeback of the Travel Agent

How Travel Agents Could Be one of the Driving Forces That Helps Save the Industry The impact of the coronavirus continues to have reverberations th...

Choosing a technology partner you can trust

By David Goldstone, Chief Customer Advocate and Senior Vice President of World Cinema Inc. Technology has always been a critical component for bout...

The Surprising Solution for More Marketable Space

How flexible lighting gives boutique hotels an advantage in adapting to the current norm and returning to normal. Pick up any hospitality or restau...

2 Mega Trends for post-COVID: Extended Stays & Remote Work

2020 has left the hotel industry in disarray. As countries continue to stumble in and out of lockdown, travelers are unable to make concrete vacation...

Navigating the ROI Impacts of COVID-19 on the Boutique Hotel Sector

Boutique properties are a unique class of hotels, with benefits and challenges that vary from their larger branded counterparts. In the wake of COVID...

When the yin changes, so will the yang

The future of post-pandemic hospitality Hygiene, flexibility, access to nature, sustainability, brands they can trust, and the option for longer st...

Artificial Intelligence Meets Hospitality

Let’s face it, the world is technology centric - there is no going back.  As we move past the setbacks of 2020, a new year means new innovations...

Why Boutique Hotels Can't Afford to Ignore Voice Channels

Outsourcing your hotel’s call center might be your next best decision For boutique hotels, it’s personalization of service that matters the most. I...

How to Leverage Hotel Personnel in Your Media Relations Strategy

In an industry of flights, food and festivities, moving the travel experience off site and online was a challenge for travel and lifestyle communicat...

Social Media Success Strategies for Boutique and Lifestyle Hotels

Social Media for boutique and lifestyle hotels is powerful and highly valuable when used properly. The return on financial and human capital investme...