Expert Perspectives on Sustainability, Personalization, Technology, and Wellness at the Boutique Hotel Owners Conference As the boutique hotel industry continues to evolve, staying ahead of emerging trends is crucial for maintaining a competitive edge. At the upcoming Boutique Hotel Owners Conference, taking place on September 16-17, industry leaders will share their perspectives on the future […]
Shaping Unique Experiences and Future Trends in Hospitality In an evolving travel landscape, boutique hotels have emerged as significant players, reshaping the industry with their unique offerings and innovative approaches. To gain insights into this transformation, we interviewed key leaders from BLLA member hotels, including Kurt Bjorkman, COO of The Ranch at Laguna Beach; Jon […]
Avendra’s Commodity Market Update for Q1 2024 rings in some good news for your budget and guest experience. Inflation appears to be stabilizing, and may even begin to ebb, and the hospitality supply chain is flowing more freely than in recent years. Additionally, we’re finding ways for our customers to be more in tune with […]
Anyone who has ever worked for any organization has heard how important “culture” is to the operating environment. Because the word is used so loosely, the significance of organizational culture is often misunderstood – the oxygen that feeds the soul of a company can be taken for granted and mishandled by its most senior leaders. […]
by Casey Dill, Chief Financial Officer of Staypineapple Hotels Do you know if your hotel is performing at the highest level? Are you missing out on opportunities? Are there changes that can be made that will quickly improve the bottom line? During uncertain economic environments such as inflation, rising interest rates and global unrest, it’s […]
by Dina Belon, COO of Staypineapple Hotels The Hospitality industry strives to provide excellent customer service, luxurious accommodations and exquisite cuisine. However one of the most essential aspects that is often overlooked is health and wellness, for both guests and employees. In recent years, the industry has started to recognize the importance of promoting health […]
A website is the face of a brand in the digital space. It is a brand’s ambassador in the digital world, representing its values, personality, and promise to audiences. While websites of the past were simply informational hubs, sites today must employ savvy design and dynamic performance for modern brands to succeed. A study by […]
In today’s competitive hospitality landscape, providing exceptional service to guests is not only important, but it’s also essential to the success of the property. The level of service provided will often make or break a hotel’s reputation, guiding the decisions of guests’ future choice of whether or not to return or recommend. So, it’s crucial […]
We’ve all heard the saying: The definition of insanity is doing the same thing over and over and expecting different results. It may be cliche, but this concept holds some weight when it comes to post-pandemic hiring. As people’s expectations for work shift, standing out as an employer and making great hires requires you to […]
According to a survey conducted by the American Hotel & Lodging Association, 94% of hotels reported that they experienced staffing shortages in 2022, with 49% noting that this shortage is severe. Overall, there’s more than 130,000 open hotel positions nationwide. One of the best ways to boost your pipeline of candidates and fill your open […]