by Dina Belon, COO of Staypineapple Hotels The Hospitality industry strives to provide excellent customer service, luxurious accommodations and exquisite cuisine. However one of the most essential aspects that is often overlooked is health and wellness, for both guests and employees. In recent years, the industry has started to recognize the importance of promoting health […]
A website is the face of a brand in the digital space. It is a brand’s ambassador in the digital world, representing its values, personality, and promise to audiences. While websites of the past were simply informational hubs, sites today must employ savvy design and dynamic performance for modern brands to succeed. A study by […]
In today’s competitive hospitality landscape, providing exceptional service to guests is not only important, but it’s also essential to the success of the property. The level of service provided will often make or break a hotel’s reputation, guiding the decisions of guests’ future choice of whether or not to return or recommend. So, it’s crucial […]
We’ve all heard the saying: The definition of insanity is doing the same thing over and over and expecting different results. It may be cliche, but this concept holds some weight when it comes to post-pandemic hiring. As people’s expectations for work shift, standing out as an employer and making great hires requires you to […]
According to a survey conducted by the American Hotel & Lodging Association, 94% of hotels reported that they experienced staffing shortages in 2022, with 49% noting that this shortage is severe. Overall, there’s more than 130,000 open hotel positions nationwide. One of the best ways to boost your pipeline of candidates and fill your open […]
Technology Designed for Aesthetic Integrity World Cinema designs retrofit infrastructure solutions at the total lowest cost of ownership for boutique and historic hotels. Experienced in the customized design and wiring process, ImpruviX by World Cinema reviews as-built drawings to design a custom solution to accommodate the building’s unique, pre-existing structure. About World Cinema designs updated […]
These days, hotels are leveraging technology across almost every aspect of their operations. But when it comes to gratuity management, many hospitality teams continue to rely on the same-old analog (and arduous) tip payment processes they’ve used in decades past. In an increasingly digital world, sticking with a status-quo, cash-based tipping program is a missed […]
When it comes to the future of boutique hospitality, light has a profound role to play—both in terms of guest experience and business operations. Hoteliers have long understood the importance of lighting for ambiance, but when lighting is designed to support the 24/7 operations of a hotel, it can be a key piece to driving […]
Creativity is the bloodline of boutique hotels. Targeting younger groups, especially Gen Z Influencers, is extremely important to building brand reputation and growing online demand. Boutique hoteliers are encouraged to showcase their property on TikTok, Snapchat, and Instagram. While we encourage boutique properties to grow their presence on those sites, it’s just as important to […]
6 Things Boutique Hotels Need to Look for in Tech Boutique hotels are undoubtedly a part of the hospitality industry, but they are in a class of their own. Where chain hotels can focus on quantity, boutique hotels survive on quality. The ability to provide one-of-a-kind experiences with a high level of detail and customer […]