There have been 2 undeniable changes to our society during the pandemic: people are working from home more, and traveling less. As travelers continue to wait for border openings, wade through COVID paperwork for all international trips and experience an increased level of stress around travel, there’s serious doubt over whether business trips will ever […]
Written by World Cinema The way guests view luxury travel is changing. What travelers used to equate with a luxury guest experience, such as hands-on customer service, is no longer the standard for many. According to the Amex Trendex survey, today’s consumers say that personalized experiences, cleanliness, and privacy are the most desirable luxury amenities. […]
Boutique hotels have always been revolutionary when it comes to providing curated guest experiences that go beyond just a beautiful aesthetic and exciting location. Boutique hotels strive to create an authentic and immersive experience that showcases their independence and keeps guests coming back for more. While many of the larger hotel chains are required to […]
Written by Robert Grosz, EVP & Chief Commercial Officer of World Cinema Recognized for their eccentric charm and personality, boutique hotels create immersive, memorable experiences through innovative design and thoughtful solutions. In the face of adversity, boutique hotels tailored to their customers by advancing technology solutions and highlighting guest-centric offerings like in-room entertainment and timely […]
Why Travelers Will Go the Extra Mile for a Boutique Hotel Experience As travel has slowly returned to normal, it’s clear that we are on the brink of an enormous travel boom. Of all the recent travel trends that have emerged, one is particularly promising for boutique hotel owners, and that is that boutique travel […]
After a year and a half of difficulty beyond measure, the hospitality industry is starting to resurface with new safety protocols, health measures, and ideas for guest and staff engagement. Recruiting and retaining associates, however, is proving tricky, which is deeply affecting hotels’ budding recovery. Millions of hotel service workers were pushed into new careers […]
By David Goldstone, Chief Customer Advocate and Senior Vice President of World Cinema Inc. Technology has always been a critical component for boutique hotels and this became more prevalent over the past year. The impact of technology has been pivotal in adapting to new guest preferences throughout the pandemic and will continue to be important […]
How flexible lighting gives boutique hotels an advantage in adapting to the current norm and returning to normal. Pick up any hospitality or restaurant-focused industry magazine and you’ll undoubtedly find some aspect of the post-COVID 19 era addressed within the pages. The discussion is decidedly two-pronged—anxiety about successfully navigating the new needs of the immediate […]
2020 has left the hotel industry in disarray. As countries continue to stumble in and out of lockdown, travelers are unable to make concrete vacation plans, and experts are predicting we may only see the return of international travel in 2023. Only 50% of hotels have been able to reopen in urban centers, and statistics […]
Boutique properties are a unique class of hotels, with benefits and challenges that vary from their larger branded counterparts. In the wake of COVID-19, boutiques have had occupancies down, doors closing, and survival strategies to test out practically on the fly. Yet major ROI impact has led to new pivots and methods to keep these […]